FAQ
What Is Kratom?
Kratom, scientifically known as Mitragyna Speciosa, is a tropical evergreen tree belonging to the coffee family, renowned for its stimulating and discomfort-relieving properties, along with a complex chemical profile. Originating from Southeast Asia, specifically in regions like Thailand, Indonesia, Malaysia, Myanmar, and Papua New Guinea, Kratom has deep roots in traditional medicine, symbolizing wellness and natural healing.
This remarkable plant is rich in alkaloids, particularly mitragynine and 7-hydroxymitragynine, which contribute to its wide range of effects, from enhancing mood and energy to providing relief from discomfort. Its versatility allows for various forms of consumption, including powdered leaves, capsules, and extracts, catering to diverse preferences and uses.
Kratom's cultural significance and therapeutic potential have made it a subject of interest among those seeking alternative health solutions and enthusiasts of ethnobotanical traditions. For a more in-depth exploration of Kratom, its uses, and its benefits, we invite you to visit our How To Use Kratom page!
It's important to note that kratom is not FDA-approved and faces regulatory restrictions in some areas of the U.S. Despite this, it remains a popular choice among those seeking alternative herbal solutions and exploring the world of ethnobotanicals. As a reputable supplier of kratom, we ensure that our kratom products are sourced responsibly and meet the highest standards of quality for our customers who are passionate about kratom.
Which Strain Should I Try First?
It all depends on what you're looking to achieve! As a general rule, people typically have the following responses from each color:
White: Boost in productivity and an increased energy level,
Red: Feel good, restful sleep and a reduction in general discomfort (but only for a little while!),
Green: A balance of the two
What's the difference between premium-grade kratom and regular kratom? Why Is It More Expensive? Is It Better? Is There Extract In It?
Our premium and super strains are derived from wild kratom leaves; leaves harvested from naturally grown kratom trees found in the wild, and have typically reached higher levels of maturity than farmed grade leaves. Many customers have seen far better results with these strains and often use a smaller serving size compared to other farmed strains.
Is My Personal Information Safe?
Keeping your information secure is a top priority of ours. We store your private information securely and safely at all times. We always maintain an active SSL security certificate on our website to secure your information is secured throughout the checkout process.
Which Kratom Strains Are Best?
Remember, there are only three veins of kratom, gold and yellow represent blends of the different veins. The different strain names originate from the different regions where the kratom was grown and the different drying techniques. That being said, there's no best kratom strain that everyone can agree on because it entirely depends on what you're looking for and personal preference varies from person to person.
A Batch Is Not As Good As I Expected, What Should I Do?
Mount Kratom always does its best to source the best Kratom available. Unfortunately, because Kratom is a natural product, even with all of quality control in the world nobody can guarantee absolute flawless consistency between batches a 100% of the time. That's why customer service is our #1 priority. That being said, here are three things you can do in a consecutive order:
1. Always shake and mix your bags before use. Alkaloids tend to naturally settle in the bottom, so this simple trick ensures consistency between servings.
2. Try experimenting with serving sizes. Remember, sometimes "less is more", and you may actually be getting more for less.
3. Finally, if in the end you decide that this batch is not for you, you can always reach out to us for a replacement. Trying out a different variety may help most people discover their perfect leaf. Alternatively, you can utilize our 30 day satisfaction guarantee to get a full/partial refund. Just give us a call at 1-(866)-572-8664 or email us at support@mountkratom.com
Is it safe to mix kratom with medications?
Please consult with a certified healthcare professional before trying any Mount Kratom products if you are currently taking a medication or have a known medical condition.
How many mg's of kratom is in a capsule?
Each capsule hold approximately 1000mg (1 gram) of kratom powder.
Do you have samples?
Yes we do! Please visit https://mountkratom.com/samples/powder-sample to get yours!
Can I purchase wholesale from you?
To establish a new wholesale account please contact us here:
https://mountkratom.com/contact/
I'm interested in starting a marketing collaberation with you, writing an article about your brand, being sponsored by you, etc. Who should I contact?
Thank you very much for your interest in our brand! For marketing, sponsorship, and media inquiries, please email us here: info@mountkratom.com
Do you ship internationally?
For purchases made through mountkratom.com we only ship to U.S. and Canada. If you are located outside of these countries and would like to place an order please contact us here:
https://mountkratom.com/contact/