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Terms & Conditions

MountKratom and its associates provide their services to you subject to the conditions set forth in this agreement. By making any purchase from anyone selling our products you will be deemed to have accepted these terms and conditions. Please read these terms carefully before using this website and before purchasing our products.

Henceforth, the name “MountKratom” and “mountkratom.com” refers to Mountain K Marketing Group LTD, its parent company, child companies/DBA’s, stockholders, affiliates, retail brands (MountKratom), owners, and related parties.

All references to “Our”, “us”, “we”, “Mount Kratom” or “MountKratom.com” within these Terms are also deemed to refer to MK Marketing Group LLC. 

Mount Kratom is a brand owned by us and we own and operate www.MountKratom.com



The Buyer affirms that they are 21 years old or above by selecting the Terms and Agreement checkbox during checkout, and that all personal information they provide regarding their identity and physical address is accurate and truthful.

Kratom products are not recommended for use by women who are pregnant or breastfeeding.


Returns & Refund Policy

At Mount Kratom, every product comes with a 100% satisfaction guarantee. If, for any reason, you are dissatisfied with your purchase, we offer a refund or exchange for your first order within 30 days of purchase. All requests for refunds, returns, and cancellations can be made through email or our contact form, if required. Please note that all refunds and exchanges are subject to review and provided at the discretion of Mount Kratom.


Coupons & Loyalty Rewards

Coupons and rewards points are meant for individual use only, and their discounts do not apply to sales items. Mount Kratom reserves the right to discontinue or reject the use of a coupon at any time. Sales tax, shipping, and handling charges do not qualify towards the minimum purchase amount. Points and other loyalty rewards cannot be combined with any other coupons, discounts, offers, or promotions. Additionally, the offer is only valid on items that are in-stock. Please note that offers are not valid for past purchases.


Use of Products

Products listed on this website are not intended to diagnose, treat, cure, or prevent any disease(s). Any information/content provided on this site is no substitute for professional medical advice or treatment for specific medical conditions (always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition). Products are sold exclusively to the buyer subject to the condition that the products will not be adulterated, mislabeled, or used as precursor materials for any scheduled materials. The Purchaser understands that chemical, physical, and toxicological properties of these herbs and chemicals have not been tested or fully investigated by Us for safety in any application. The Purchaser represents and warrants to mountkratom.com that The Purchaser will properly test and use any products purchased from mountkratom.com in accordance with the practices of an expert in the field and in strict compliance with all applicable laws and regulations, now and hereinafter enacted. The Purchaser realizes that mountkratom.com products may not be on the Toxic Substances Control Act inventory. The Purchaser assumes responsibility to assure that the products purchased from mountkratom.com are approved for use under TSCA if applicable. The Purchaser has the responsibility to verify the hazards and to conduct any further research necessary to learn the hazards involved with using products purchased from mountkratom.com. The Purchaser also has the duty to warn any additional person who may be using or handling it of any possible risks involved in using or handling the products.

Although we provide content about our products through this Site, our employees are not authorized to provide medical or other professional advice through our Site, email, or over the phone. Never disregard medical advice or delay in seeking it because of something you have read on the this site. We also have not confirmed the qualifications of any third party who provides content through the Site, even if that third party lists his or her professional qualifications. We take no responsibility and assume no liability for any content posted by any third party. These products are packaged and sold as supplements.


Product Descriptions and Other Content

We, and all associates attempt to be truthful and accurate in our published content (including product descriptions, blogs, articles etc.). However, we are unable to guarantee with 100% certainty that such content is accurate, complete, reliable, current, or free from error. 


Restricted States/Counties/Cities

We are unable to ship Kratom products to: Alabama, Arkansas, Indiana, Rhode Island, Vermont, Wisconsin and in these counties – Sarasota County (Florida), San Diego (California), Alton, Edwardsville & Jerseyville (Illinois), Columbus & Union County (Mississippi), Oceanside (California), Ontario, (Oregon).



The following activities are expressly prohibited:

– Republishing website material in any other media
– Selling, sub-licensing, or commercializing any website material
– Using MountKratom.com in a way that may cause damage to the website or restricts user access
– Using MountKratom.com in violation of applicable laws or regulations that may harm the website, any person, or business entity
– Engaging in data mining, harvesting, or extraction of any website content
– Using MountKratom.com for advertising or marketing purposes
– Republishing copyrighted content from MountKratom.com on another website without prior approval from the webmaster. If you wish to publish certain content on your website, please contact us.

You are also restricted from accessing certain areas of this website, which may be further restricted at any time by Mount Kratom at its absolute discretion. Additionally, any user ID and password you have for this website must be kept confidential.


No Warranties

This website is provided “as is,” with all faults, and Mount Kratom expresses no representations or warranties, of any kind related to this website or the materials contained on this website.


Liability Disclaimer

Mount Kratom, nor any of its officers, associates, directors and employees, shall be held liable for anything resulting from handling, using or consuming a product sold on this website, this includes but is not limited to special, indirect, consequential, punitive, and exemplary damages. In addition, MountKratom.com, its officers, directors, employees, agents and third parties, shall be liable to you or anyone else for actions taken by you or anyone else resulting from reliance on information or views, verbal or in writing obtained through us in any way. You consent to waive your right for all damages against us, whether incidental, consequential, special, or similar. 



You hereby indemnify to the fullest extent MountKratom.com, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including attorneys’ fees within reason) relating to or arising from your use of or inability to use or handle the Product sold, or, if you violate any terms of this Agreement, any rights of a third party, or if you violate any applicable laws, rules or regulations. 



If any provision of these Terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.


Variation of Terms

Mount Kratom is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review these Terms on a regular basis.



Mount Kratom is allowed to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification. However, you are not allowed to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.


Entire Agreement

These Terms constitute the entire agreement between Mount Kratom and you in relation to your use of this Website, and supersede all prior agreements and understandings.


Shipping & Delivery Liability Disclaimer

All items available for purchase on the Mount Kratom website and through our wholesale channels are shipped in accordance with the terms and conditions specified in a contract with a shipping carrier. As per these terms and conditions, the risk of loss or damage to the items is transferred to you upon delivery by the shipping carrier. Your order will be shipped to the address provided by you during the order placement process, and delivery will depend on the completeness of the shipping address and compliance with all relevant shipping restrictions. The carrier is responsible for determining the time and location of delivery.



This product has not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease. Keep out of reach of children. Therefore any information on this website is presented solely as the opinions of their respective authors who in which do not claim in any way shape or form to be medical professionals providing medical advice. MountKratom.com and its owners or employees cannot be held responsible for, and will not be liable for the inaccuracy or application of any information whatsoever herein provided. The US FDA Has Not Approved Kratom as a Dietary Supplement. They should also consult their physician when taking any medication. Pregnant and nursing women as well as anyone under the age of 21 should not use kratom. At this time, we are unable to ship Kratom products to Alabama, Tennessee, Arkansas, Indiana, Rhode Island, Vermont, Wisconsin and in these counties – Sarasota County (Florida), San Diego (California), Alton, Edwardsville County & Jerseyville (Illinois), Columbus & Union County (Mississippi), Oceanside (California), Ontario, (Oregon). We also don’t ship to the following countries: Australia, Burma, Denmark, Finland, Israel, Lithuania, Malaysia, Myanmar, Poland, Romania, South Korea, Sweden, Thailand, United Kingdom, Vietnam. All information presented here is not a substitute for or alternative to information from health care practitioners. Please consult your health care professional about potential interactions or other possible complications before using any product.

WAAVE Compliance