Terms & Conditions


MountKratom and its associates provide their services to you subject to the conditions set forth in this agreement. By making any purchase from anyone selling our products you will be deemed to have accepted these terms and conditions. Please read these terms carefully before using this website and before purchasing our products.

Henceforth, the name “MountKratom” and “mountkratom.com” refers to Mountain K Marketing Group LTD, its parent company, child companies/DBA’s, stockholders, affiliates, retail brands (MountKratom), owners, and related parties.

All references to “Our”, “us”, “we” or “MountKratom” within these Terms are also deemed to refer to Mountain K Marketing Group LTD. 

MountKratom is a brand owned by us and we own and operate www.mountkratom.com

Please Note. These Terms and Conditions may be changed and updated without notice, at our discretion at any time. To ensure that you are up to date with our Terms, please visit this web page regularly.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Age & User Representations

You represent and acknowledge the following: You are eighteen (18), or if applicable, twenty one (21), years of age or older; you intend to use, and shall use, any products purchased through mountkratom.com for your own personal use. If, in the case that you request the shipment of any products to a third party, you represent that the party receiving the shipment is also eighteen (18) or where applicable, twenty one (21) years of age or older and intends to use any products for his or her personal use. You are also agreeing that you have legal capacity to act on your own behalf.


Please review our Privacy Policy to understand our privacy practices.

User Generated Content

You can post reviews, comments, and other content; submit suggestions, questions, articles, or testimonials. We reserve the right to remove or edit your content if we presume it to be threatening, malicious, slanderous, or otherwise harmful to another. By providing us with your content you grant us and our associates the right to use it. Unless requested otherwise by you it is deemed nonexclusive, royalty-free, perpetual, irrevocable, we have the right to reproduce it, edit it, publish it, translate it, create other content from it, distribute it, and display it. By submitting user generated content you agree that you control all of the rights to the content. You may not impersonate any natural or legal person or use an e-mail address that you do not own.

Risk of Loss

The Purchaser is wholly responsible for any and all applicable local laws relating to the purchase of products from www.mountkratom.com.  The offer of products is deemed void where ever our products are prohibited. In the event where products are lost during transit, whether it’s due to the Purchasers’ negligence or not, we, and our associates, are not liable for the loss. In other words, the risk of loss expressly passes to The Purchaser upon our delivery of the items to the courier. 

Product Descriptions and Other Content

We, and all associates attempt to be truthful and accurate in our published content (including product descriptions, blogs, articles etc.). However, we are unable to guarantee with 100% certainty that such content is accurate, complete, reliable, current, or free from error. 

Restricted States/Counties/Cities

We are unable to ship to following locations due to local laws: Alabama, Arkansas, Indiana, Vermont, Rhode Island, Wisconsin, District of Columbia, Union County, MS, San Diego, Oceanside, Sarasota, Jerseyville (IL) and Alton (IL).

Electronic Communications

Visiting www.mountkratom.com as well as communication via email constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the site, satisfy any legal requirement that such communications be in writing.

Your Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that We, and associates, are not held responsible for third party access to your account that results in theft or misappropriation of your account. We, and associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.

Liability Disclaimer

Mountkratom, nor any of its officers, associates, directors and employees, shall be held liable for anything resulting from handling, using or consuming a product sold on this website, this includes but is not limited to special, indirect, consequential, punitive, and exemplary damages. In addition, mountkratom.com, its officers, directors, employees, agents and third parties, shall be liable to you or anyone else for actions taken by you or anyone else resulting from reliance on information or views, verbal or in writing obtained through us in any way. You consent to waive your right for all damages against us, whether incidental, consequential, special, or similar. 

Use of Products

Products listed on this website are sold as bulk botanical ingredients and We provide no directions for use nor make any claims regarding them. Products listed on this website are not intended to diagnose, treat, cure, or prevent any disease(s). Any information/content provided on this site is no substitute for professional medical advice or treatment for specific medical conditions (always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition). Products are sold exclusively to the buyer subject to the condition that the products will not be adulterated, mislabeled, or used as precursor materials for any scheduled materials. The Purchaser understands that chemical, physical, and toxicological properties of these herbs and chemicals have not been tested or fully investigated by Us for safety in any application. The Purchaser represents and warrants to mountkratom.com that The Purchaser will properly test and use any products purchased from mountkratom.com in accordance with the practices of an expert in the field and in strict compliance with all applicable laws and regulations, now and hereinafter enacted. The Purchaser realizes that mountkratom.com products may not be on the Toxic Substances Control Act inventory. The Purchaser assumes responsibility to assure that the products purchased from mountkratom.com are approved for use under TSCA if applicable. The Purchaser has the responsibility to verify the hazards and to conduct any further research necessary to learn the hazards involved with using products purchased from mountkratom.com. The Purchaser also has the duty to warn any additional person who may be using or handling it of any possible risks involved in using or handling the products. You must at all times keep it out of reach of children.

Although we provide content about our products through this Site, our employees are not authorized to provide medical or other professional advice through our Site, email, or over the phone. Never disregard medical advice or delay in seeking it because of something you have read on the this site. We also have not confirmed the qualifications of any third party who provides content through the Site, even if that third party lists his or her professional qualifications. We take no responsibility and assume no liability for any content posted by any third party. 


You agree to indemnify, defend and hold harmless mountkratom.com, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including attorneys’ fees within reason) relating to or arising from your use of or inability to use or handle the Product sold, or, if you violate any terms of this Agreement, any rights of a third party, or if you violate any applicable laws, rules or regulations. 

These Terms and Conditions, as well as any sale of products to The Purchaser, are deemed to have been agreed to in and occurred in the State of New York. Any disputes or interpretation construction, and the remedies for enforcement or breach, are to be applied pursuant to and in accordance with the laws of the State of New York. Buyer and Seller expressly agree that all actions or proceedings arising in connection with the sale of any products or these Terms and Conditions shall be tried and litigated exclusively in the State or New York. The Purchaser waives the right to contest exclusive venue by any motion to transfer, motion for forum non-conveniens or related motions.To the extent permitted by law, this agreement is governed by the laws of the State of New York and you hereby consent to the exclusive jurisdiction and venue of courts in New York in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms and Conditions.


Kratom has not been evaluated by the FDA. We make no claims that kratom cures, prevents, or treats any disease or ailment. All content on the website is for educational purposes only. Keep this product out of the reach of children. Kratom is not a dietary supplement, but a precise amount of an ingredient sold as a raw materials and/or bulk specimens. All information provided has not been evaluated by the FDA and all kratom products on this site are sold for agricultural, educational, and scientific purposes. This product is to be handled only by persons equipped to handle it safely. By agreeing to these Terms you are agreeing to release us for any negative consequences that may arise as a result from improper handling and/or consumption of this product. 

Please Note: Any dispute will be handled in the EU

Orders placed over the phone, by email or in person are held to the same Terms and Conditions even if the seller fails to mention these Terms. By opening a package purchased from Us, The Purchaser is held to these complete terms.

If you have any questions or concerns relating to these Terms and Conditions please contact us at info@mountkratom.com

By clicking the Terms and Conditions checkbox at the time of checkout, I am hereby declaring that I fully understand and agree to all the Terms and Conditions set forth above. 

Issued: July 2020

WAAVE Compliance