Refunds, Returns & Exchanges

  • Customer Satisfaction: We guarantee our customers’ satisfaction so if you are not satisfied within 30 days of delivery, please contact us so we can help you.
  • Returns & Exchanges: We will accommodate a return or exchange within 30 days of delivery. To initiate a return or exchange please email us at support@mountkratom.com
  • Store Credit: Customers can receive a refund or be given a store credit. Store credits will expire after 2 years. 
  • Refunds: Once the product has been returned and inspected we will issue the refund. The refund can take several days show on the customers bank statement.

Please read our terms & conditions to learn more.

WAAVE Compliance
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