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Which Strain Should I Try First?

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It all depends on what you're looking to achieve! As a general rule, people typically have the following responses from each color: White: Boost in productivity and an increased energy level, Red: Feel good, restful sleep and a reduction in general discomfort (but only for a little while!), Green: A balance of the two

What's the difference between premium-grade kratom and regular kratom? Why Is It More Expensive? Is It Better? Is There Extract In It?

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Our premium and super strains are derived from wild kratom leaves; leaves harvested from naturally grown kratom trees found in the wild, and have typically reached higher levels of maturity than farmed grade leaves. Many customers have seen far better results with these strains and often use a smaller serving size compared to other farmed strains.

Is My Personal Information Safe?

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Keeping your information secure is a top priority of ours. We store your private information securely and safely at all times. We always maintain an active SSL security certificate on our website to secure your information is secured throughout the checkout process.

Which Kratom Strains Are Best?

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Remember, there are only three veins of kratom, gold and yellow represent blends of the different veins. The different strain names originate from the different regions where the kratom was grown and the different drying techniques. That being said, there's no best kratom strain that everyone can agree on because it entirely depends on what you're looking for and personal preference varies from person to person.

A Batch Is Not As Good As I Expected, What Should I Do?

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Mount Kratom always does its best to source the best Kratom available. Unfortunately, because Kratom is a natural product, even with all of quality control in the world nobody can guarantee absolute flawless consistency between batches a 100% of the time. That's why customer service is our #1 priority. That being said, here are three things you can do in a consecutive order: 1. Always shake and mix your bags before use. Alkaloids tend to naturally settle in the bottom, so this simple trick ensures consistency between servings. 2. Try experimenting with serving sizes. Remember, sometimes "less is more", and you may actually be getting more for less. 3. Finally, if in the end you decide that this batch is not for you, you can always reach out to us for a replacement. Trying out a different variety may help most people discover their perfect leaf. Alternatively, you can utilize our 30 day satisfaction guarantee to get a full/partial refund. Just give us a call at 1-(866)-572-8664 or email us at support@mountkratom.com

Is it safe to mix kratom with medications?

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Please consult with a certified healthcare professional before trying any Mount Kratom products if you are currently taking a medication or have a known medical condition.

How many mg's of kratom is in a capsule?

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Each capsule hold approximately 1000mg (1 gram) of kratom powder.

Do you have samples?

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Yes we do! Please visit https://mountkratom.com/samples/powder-sample to get yours!

Can I purchase wholesale from you?

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To establish a new wholesale account please contact us here: https://mountkratom.com/contact/

I'm interested in starting a marketing collaberation with you, writing an article about your brand, being sponsored by you, etc. Who should I contact?

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Thank you very much for your interest in our brand! For marketing, sponsorship, and media inquiries, please email us here: info@mountkratom.com

Do you ship internationally?

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For purchases made through mountkratom.com we only ship to U.S. and Canada. If you are located outside of these countries and would like to place an order please contact us here: https://mountkratom.com/contact/

What is Kratom?

A majestic plant species which has grown and evolved over thousands of years in the far reaches of east Asia, developed a special reaction to human consumption. A reaction which can provide the human mind with both energy and relaxation, and a deep sense of well being. It was mother earth’s sweet secret, kept hidden away in the jungles until man came across it by chance and realized its vast potential for natural aromatic properties.


What Is Mount Kratom's Satisfaction Guarantee?


We offer a 30 day guarantee on all sealed products. Once you receive your order, if you’re not 100% satisfied with the quality, you can return any sealed packages for a full refund or have it replaced with a different strain. We do not accept returns on any opened packages. We try to make it easy for you by providing kilogram and 400g variants in four separate packages and 300g in three packages so if you’re not happy with the strain after opening the first bag you can return or exchange the others. If this is your first order with us please try our sample pack before making a large order or at least a variety pack to see which strains are right for you.

To reach our support team please email us at support@mountkratom.com or call 866.572.8664 Return Policy on Express Orders: Products that have “Express” written in the product title include 1-2 day shipping in the price. If you would like to return the products, we will deduct $50 from the refund because we cannot refund the shipping. If your express package arrives late (takes more than 2 business days to arrive) due to a carrier delay, we cannot provide any refund on the shipping, however, please reach out to us and we will do our best to try to help.


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