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EVERYTHING YOU NEED TO KNOW BEFORE ORDERING KRATOM

ASK US ANYTHING! OR, GO THROUGH THE MOST COMMONLY ASKED QUESTIONS BELOW.

FAQ

What Is Kratom?

Kratom, scientifically known as Mitragyna Speciosa, is a tropical evergreen tree belonging to the coffee family, renowned for its stimulating and discomfort-relieving properties, along with a complex chemical profile. Originating from Southeast Asia, specifically in regions like Thailand, Indonesia, Malaysia, Myanmar, and Papua New Guinea, Kratom has deep roots in traditional medicine, symbolizing wellness and natural healing.
This remarkable plant is rich in alkaloids, particularly mitragynine and 7-hydroxymitragynine, which contribute to its wide range of effects, from enhancing mood and energy to providing relief from discomfort. Its versatility allows for various forms of consumption, including powdered leaves, capsules, and extracts, catering to diverse preferences and uses.
Kratom's cultural significance and therapeutic potential have made it a subject of interest among those seeking alternative health solutions and enthusiasts of ethnobotanical traditions. For a more in-depth exploration of Kratom, its uses, and its benefits, we invite you to visit our How To Use Kratom page!
It's important to note that kratom is not FDA-approved and faces regulatory restrictions in some areas of the U.S. Despite this, it remains a popular choice among those seeking alternative herbal solutions and exploring the world of ethnobotanicals. As a reputable supplier of kratom, we ensure that our kratom products are sourced responsibly and meet the highest standards of quality for our customers who are passionate about kratom.

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What is Kratom?

A majestic plant species which has grown and evolved over thousands of years in the far reaches of east Asia, developed a special reaction to human consumption. A reaction which can provide the human mind with both energy and relaxation, and a deep sense of well being. It was mother earth’s sweet secret, kept hidden away in the jungles until man came across it by chance and realized its vast potential for natural aromatic properties.

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What Is Mount Kratom's Satisfaction Guarantee?

 

We offer a 30 day guarantee on all sealed products. Once you receive your order, if you’re not 100% satisfied with the quality, you can return any sealed packages for a full refund or have it replaced with a different strain. We do not accept returns on any opened packages. We try to make it easy for you by providing kilogram and 400g variants in four separate packages and 300g in three packages so if you’re not happy with the strain after opening the first bag you can return or exchange the others. If this is your first order with us please try our sample pack before making a large order or at least a variety pack to see which strains are right for you.

To reach our support team please email us at support@mountkratom.com or call 866.572.8664 Return Policy on Express Orders: Products that have “Express” written in the product title include 1-2 day shipping in the price. If you would like to return the products, we will deduct $50 from the refund because we cannot refund the shipping. If your express package arrives late (takes more than 2 business days to arrive) due to a carrier delay, we cannot provide any refund on the shipping, however, please reach out to us and we will do our best to try to help.

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